BILLING, SHIPPING & RETURNS
All of our orders ship via UPS from our distribution center in Washington. We currently offer four shipping methods below. All orders placed by 12pm PST will ship the same business day, excluding national holidays.
|UPS GROUND||3RD DAY||2ND DAY||NEXT DAY AIR|
U.S. Shipping Costs (including AK, HI)
We do not offer Saturday delivery, shipments to US Territories or delivery to P.O. Boxes or Military Post Offices.
We do offer international shipping at this moment for a flat rate of $25.
Returns are easy. Unworn, unwashed or defective merchandise purchased on nommaternity.com may be returned free of charge if postmarked within 14 days of the delivery date. Please keep returned merchandise in its original packaging, with all tags still attached.
Here is how it works:
Pack up your merchandise to be returned and fill out the form inside your box. Write the reason for your return.
Return to DIR C/O NOM Maternity 23001 54TH Avenue South, Kent, WA 98032
We recommend that you make note of your return tracking number in the event you wish to monitor your return shipment. NOM is not responsible for any lost returns.
Please allow 14 days for us to receive and process your return merchandise.
We will refund the price of the merchandise, including any taxes you were charged (excluding all applicable shipping charges), upon receiving the return. Please allow two billing cycles for your credit to appear on your statement.
Defective or missing orders: If your order arrives damaged, defective, or incomplete please contact us at firstname.lastname@example.org.
Gift return: The return procedure for a gift is the same as a standard order. Please follow the procedures outlined in Returns.
If you have any questions please email us at email@example.com.
At this time, NOM does not offer any exchanges. We recommend following the return policy steps above for the items you wish to exchange and then submit a new order.