Refund policy

U.S Returns

Not quite right? Not a problem. We offer free returns or exchanges within 30 days of the shipping date for unworn, unwashed, or defective merchandise with the tag attached. Items that are 50% off or more and marked 'final sale' cannot be returned or exchanged. Exchanges and returns within the U.S. are free. Gift cards are not eligible for returns. 

To start a return, visit our Returns Center and follow the instructions. Refunds may take up to two billing cycles to reflect on your statement. 

International Returns

While our standard return policy does not include international orders, we understand that exceptions can come up. We’re happy to offer an alternative return option for eligible orders shipped within the last 30 days. Items discounted 50% or more and marked final sale cannot be returned. 

If you made an international purchase and would like to initiate a return, please follow these steps:

• Contact Us: Reach out to ask@nomcollection.com with your order number, reason for the return, and a photo of the item with the tag attached.
• Package: Securely package your item(s), including all tags, accessories, and labels.
• Ship: Send your package to: Fulfillment Plus, 1253 Quebec Street, North Kansas City, MO 64116, USA. The shipping label must include the order number.
• Track: We recommend using a trackable/insured shipping method, as return shipping costs are the responsibility of the customer.
• Verification and Refund: Once we receive the returned item(s) and verify their condition, we will promptly process your refund. We will notify you via email once the refund is initiated.